Privacy Policy

Effective Date: October 13, 2025

This Privacy Policy describes how JEUNE ROSE CO., LTD (“JEUNE ROSE”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, create an account, or otherwise interact with us.

Scope of This Policy

This Privacy Policy applies to customers and visitors located in Canada and is intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other applicable provincial privacy legislation.

Personal Information We Collect

We may collect the following types of personal information:

Contact information (name, email address, shipping and billing address, phone number)
Order and transaction details
Payment information (processed securely by third-party payment providers)
Account credentials and login information
Device and usage information (IP address, browser type, pages visited)
Customer service communications

How We Use Your Information

We use your personal information to:

Process and fulfill orders
Manage your account and provide customer support
Communicate with you about your orders and inquiries
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
Comply with legal and regulatory obligations

Consent

By using our Site or providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

Sharing of Personal Information

We may share your personal information with:

Service providers who assist with payment processing, shipping, hosting, analytics, and customer support
Legal or regulatory authorities when required by law
Professional advisors where necessary to protect our legal interests

We do not sell your personal information.

International Data Transfers

JEUNE ROSE CO., LTD is based in Thailand. Your personal information may be transferred to, stored, and processed outside of Canada, including in jurisdictions that may not provide the same level of data protection as Canadian law.

By using our Site, you consent to such international transfers.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

Security Measures

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

In accordance with Canadian privacy laws, you have the right to:

Access your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent, subject to legal limitations

To exercise these rights, please contact us at support@jeunerose.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You can manage cookie preferences through your browser settings. For more information, please review our Cookie Policy.

Children’s Privacy

Our Site is not intended for individuals under the age of majority in their province or territory of residence in Canada.

We do not knowingly collect personal information from minors.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be effective upon posting on our Site. Continued use of the Site after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

support@jeunerose.com